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For more information, see the Cisco Unified ContactĬenter Express Getting Started with Scripts and Cisco Unified ContactĬenter Express Editor Step Reference Guide.Ĭisco Unified CCX Editor Web Launcher-Click Unified CCX Editor Web Launcher hyperlink to download and launch the Unified CCX Editor through JNLP file.
#CCX EDITOR INSTALLER USER INTERFACE MODE NOT SUPPORTED INSTALL#
On the Unified CCX package you have purchased):Ĭisco Unified CCX Editor Installer for Windows-Click this hyperlink to install the client-side Unified CCX Editor. Plug-ins web page contains one or more of the following hyperlinks (depending That you can use to enhance the Unified CCXEngine. Unified CCX system includes software components called The following sections describe the various menu options. Password Management-to reset passwords for externalĭatabase access users like workforce management, historical reporting user and User Management-to assign access levels to administrators Users, installing client software, and purging your database. Including configuring the database server, synchronizing data, configuring Historical Reporting-to perform Historical Reporting tasks, Real-Time Snapshot Config-to configure the Unified CCXĭatabase connection to a wallboard display. Real-Time Reporting-to generate reports that provideĭetailed information about the status of your Unified CCX system.
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Plug-ins-to download plug-ins that you can use to enhance Provides access to system tools you can use to perform a variety ofĪdministrative tasks and contains the following menu options: The Tools menu of the Unified CCX Administration web interface